At CamFX, we value your privacy and are committed to protecting your personal information. This policy outlines how we safeguard the information you provide when engaging with us via our systems, platforms, or website.
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CamFX Privacy Policy
Protection of Personal Information Act (POPI Act)
https://popia.co.za/
Introduction
At CamFX, we respect your privacy and are committed to protecting your personal information in accordance with applicable data protection legislation, including the Protection of Personal Information Act, 2013 (POPIA).This Privacy Policy explains how we collect, use, store, protect, and disclose personal information obtained through our website, communication platforms, products, and services. By using our website, submitting information to us, or engaging with our services, you acknowledge and agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with CamFX, we may collect personal information including, but not limited to:
• Full name and surname
• Email address
• Mobile or telephone number
• Company or business information
• Physical or postal address
• Security system information relevant to service delivery
• Any additional information voluntarily provided through forms, enquiries, quotations, or service requests
You are responsible for ensuring that the information you provide is accurate and up to date. Should your personal information change, please notify us by contacting:
Email: info@camfx.co.za
Telephone: +27 13 665 1456
How We Use Your Information
CamFX only collect and process personal information for legitimate business purposes, including:
• Responding to enquiries and service requests
• Providing quotations and security solutions
• Delivering, maintaining, and supporting products and services
• Communicating important updates, notices, or service-related information
• Managing customer accounts and business relationships
• Meeting contractual, legal, and regulatory obligations
• Improving our products, services, and customer experience
We will not use your personal information for any purpose that is incompatible with the purposes for which it was collected, unless required or permitted by law or with your consent.
Sharing of Personal Information
CamFX does not sell, rent, or trade personal information to third parties.
We may disclose personal information in the following circumstances:
Legal and Regulatory Requirements
Where disclosure is required by law, court order, regulatory authority, or lawful government request.
Law Enforcement and Fraud Prevention
Where disclosure is reasonably necessary to investigate, prevent, or address suspected criminal activity, fraud, security threats, or unlawful conduct.
Service Providers and Business Partners
We may share information with trusted third-party service providers who assist us in delivering services, operating our systems, or supporting business functions. These parties are contractually required to protect personal information and may only process such information for authorised CamFX Security purposes.
Protection of Rights and Safety
Where disclosure is necessary to protect the rights, property, safety, employees, customers, or operations of CamFX Security or any affected third party.
Data Security
CamFX implements reasonable technical, administrative, and physical safeguards to protect personal information against: • Unauthorised access • Unlawful processing • Loss or theft • Misuse • Alteration or destruction • Accidental disclosure While we strive to protect all information entrusted to us, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to resolve disputes and enforce agreements. When information is no longer required, it will be securely deleted, destroyed, or anonymised where reasonably practicable.
Your Rights
Subject to applicable law, you may have the right to: • Request access to your personal information • Request correction of inaccurate or incomplete information • Request deletion of information where legally permissible • Object to certain processing activities • Withdraw consent where processing is based on consent • Lodge a complaint with the Information Regulator of South Africa Requests relating to personal information may be submitted to:
Email: info@camfx.co.za
Cookies and Website Usage
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience. You may configure your browser settings to decline cookies; however, certain website features may not function correctly as a result.
Changes to This Privacy Policy
CamFX reserves the right to amend this Privacy Policy from time to time. Any changes will be published on this page and will become effective immediately upon publication. We encourage users to review this policy periodically to remain informed of how their information is protected.
Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
CamFX
Email: info@camfx.co.za
Telephone: +27 13 665 1456
Any updates will be posted on this page and will become effective upon publication.
